When the Limited Extension was removed, the associated phone was moved to Phones & Devices > Unassigned. However, the phone number (630) 672-7213) remains linked to the device. To complete the process, you must manually remove the Limited Extension number from the phone.
Follow the steps below:
- Navigate to Groups > Limited Extensions.
- Search for the specific phone or number.
- Delete the number, choosing the option to keep it in Inventory if desired.
Once completed, the phone should appear in the Unassigned section, ready to be allocated to a new user.