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How to Manually Refresh a Chromebook

When a Chromebook will not turn on despite being plugged into a power source, a manual refresh can often resolve the issue.


  1. Make sure the Chromebook is plugged into a charger.


  1. Simultaneously hold the refresh key and power button for several seconds.


  1. After letting go, wait a few moments. Then try using the power button to turn the device on. If this does not resolve the issue, please contact Tech Support.